I placed my latest order (M**************) on 03/09/2015, this is the third, and the items are already in Italy, not delivered to my house though, 'cause they're in Milan. From China to Italy it's less than 20 days. Other times i bought something, always clothing, what arrived to my home was EXACTLY what I saw in pics and ordered ( sizes were true to size). They even took a pic of the actual parcel before shipping. When the parcel was too heavy, to avoid custom fees and speed up the delivery they shipped the items separately and gave me two different tracking codes. When i asked for something, before or after sale the response was always prompt and asked me if I was satisfied with my order and had resolved my doubts. Their aim is clients' satisfaction and i will go on buying from this site and suggesting it to fashion lovers. They're very understanding and collaborative with buyers to avoid overtaxation whereas with other online fashion sites I do not quote the name, i had to pay custom fees in Italy!. It's a total pleasure to deal with Sammydress staff..