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I purchased my flight tickets with Cheapoair online and the price I was quoted was not the price I was charged. I was charged $288 more on my credit card. It took 45 emails, and phone calls to finally get somebody to understand what happened. Every staff member replied to my email with a standard message and it was extremely frustrating to try to explain my situation every time. It wasn't a complex matter, yet they tried to make it seem like the price I ended up paying was the actual price. I finally received a message today to tell me I will be receiving my refund (after 6 weeks of daily emails). I have asked to speak to a manger countless times and nobody was able to provide me with a contact name. I am never dealing with Cheapoair again.
Eva D.'s review of CheapOair earned a Very Helpful vote
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Eva, our apologies for the inconvenience of the double charge, one by us, and the other by the airline. We are processing the refund in the over charged amount of $288.00 we appreciate your business, and sorry for the inconvenience.
CheapOair