I signed up for the free trial and they charge me $12.97; When I called them, they answered me in a really rude way. I said "at least you should send a email to remind me that my free trial is going to expire or do something instead of charging me money secretly" and they said that's your responsibility and no one forced you to sign up our free trial, that is your own choice". So, I lost $12.97 without getting anything. Freeshipping.com is such a bad company. Never use their service!