Thumbnail of user eugeniem

Eugenie M.

Contributor Level

Total Points
290

About Me

I live in Paris

2 Reviews by Eugenie

  • DreamProm

5/3/13

Stay away from there people. It's a Chinese website that does everything to make you believe that they are a US website and a reliable company, but they are not. They steel pictures from designers, use them on their website to make you believe it's pictures of their creations and then supply you total crap.

Here is my story:

On the 5th of March I have ordered a ball dress from them for an event I have in June. Since the picture of the dress on the website of the merchant was gorgeous (see by yourself: http://www.idreamprom.com/quinceanera-ball-dress-sweet-sixteen-dress-designer-style-mbd8278-p-*******.html) I couldn't wait to get it and try it on. It arrived on the 11th of April.

When opened my parcel with the dress I have ordered and I was in a total shock. What I have received has nothing to do with the model I saw on the picture on their website.

You can have a look at the pictures and comments I have sent to the seller to judge it by yourself:

Https :// www.dropbox. Com/s/0h0r3ir5ejxcyzz/Dress%20complaint. Pdf

Here are the major points:
I have ordered a CUSTOM MADE DRESS, according to my measurements BUT:
- One layer of material is missing completely
- The dress is too small in the bust. I am unable to close the zipper because at least 5 cm are missing
- The dress is too short. Even when I put in on without the pettycoat and barefoot there is a 10 cm space between the skirt and the floor! Once the underskirt and heels are added, the shortage in length will be even higher
- The quality of stitches is also awful, the threads are hanging everywhere
- There are still leftovers from pencil lines on the material
- The drawing made with beads on the bust are not of the same shape as on the picture: they've done it straight whereas on the picture it goes in diagonal, so it looks more like a farmer's clothing then a princess dress.
- The material is shrunken under the beads because they did not stretch the material before putting them on.

The quality of the dress I received has nothing to do with the quality of work they promise on their website and this dress is unusable. I tried to call the customer service number they give, but the number doesn't work. I wrote them an e-mail, no answer. There was a first reaction only after I wrote a negative comment on their website, they asked for pictures.

I've prepared the file you can download here: https :// www.dropbox. Com/s/0h0r3ir5ejxcyzz/Dress%20complaint. Pdf

We exchanged e-mails for at least 2 weeks, the merchant tried to persuade me that what I got was normal. I was insisting on full refund, they were refusing and telling me to go to a local tailor. Then I received another e-mail saying that actually the dress was awful but it was not their fault but a fault of a trainee that they charged to select materials. They fired her and will use her salary of 5$ to refund me. Is that some kind of a joke?

I filed a claim by the credit card company and they have refunded me the money. Now they will haunt down this cheaters.

Listen to my advice, don't buy from them!

  • iDreamProm

5/2/13

Stay away from there people. It's a Chinese website that does everything to make you believe that they are a US website and a reliable company, but they are not. They steel pictures from designers, use them on their website to make you believe it's pictures of their creations and then supply you total crap.

Here is my story:

On the 5th of March I have ordered a ball dress from them for an event I have in June. Since the picture of the dress on the website of the merchant was gorgeous (see by yourself: http://www.idreamprom.com/quinceanera-ball-dress-sweet-sixteen-dress-designer-style-mbd8278-p-*******.html) I couldn't wait to get it and try it on. It arrived on the 11th of April.

When opened my parcel with the dress I have ordered and I was in a total shock. What I have received has nothing to do with the model I saw on the picture on their website.

You can have a look at the pictures and comments I have sent to the seller to judge it by yourself:

Https :// www.dropbox. Com/s/0h0r3ir5ejxcyzz/Dress%20complaint. Pdf

Here are the major points:
I have ordered a CUSTOM MADE DRESS, according to my measurements BUT:
- One layer of material is missing completely
- The dress is too small in the bust. I am unable to close the zipper because at least 5 cm are missing
- The dress is too short. Even when I put in on without the pettycoat and barefoot there is a 10 cm space between the skirt and the floor! Once the underskirt and heels are added, the shortage in length will be even higher
- The quality of stitches is also awful, the threads are hanging everywhere
- There are still leftovers from pencil lines on the material
- The drawing made with beads on the bust are not of the same shape as on the picture: they've done it straight whereas on the picture it goes in diagonal, so it looks more like a farmer's clothing then a princess dress.
- The material is shrunken under the beads because they did not stretch the material before putting them on.

The quality of the dress I received has nothing to do with the quality of work they promise on their website and this dress is unusable. I tried to call the customer service number they give, but the number doesn't work. I wrote them an e-mail, no answer. There was a first reaction only after I wrote a negative comment on their website, they asked for pictures.

I've prepared the file you can download here: https :// www.dropbox. Com/s/0h0r3ir5ejxcyzz/Dress%20complaint. Pdf

We exchanged e-mails for at least 2 weeks, the merchant tried to persuade me that what I got was normal. I was insisting on full refund, they were refusing and telling me to go to a local tailor. Then I received another e-mail saying that actually the dress was awful but it was not their fault but a fault of a trainee that they charged to select materials. They fired her and will use her salary of 5$ to refund me. Is that some kind of a joke?

I filed a claim by the credit card company and they have refunded me the money. Now they will haunt down this cheaters.

Listen to my advice, don't buy from them!

Eugenie Has Earned 11 Votes

Eugenie M.'s review of iDreamProm earned 9 Very Helpful votes

Eugenie M.'s review of DreamProm earned 2 Very Helpful votes

Eugenie hasn’t received any thanks yous.

Eugenie doesn’t have any fans yet.

Eugenie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user izzyc4
3/19/17

There are a lot of dresses on this website i like and i wanted to make sure they where good...

Thumbnail of user hannahg17
12/16/15

"AWEFUL! Barely got my dress in time only to find they sent me the wrong size AND the wrong dress...