Eugene E.

This was our first time booking through AirBnB. Everything was, to my relief, fine and the apartment was, for the most part, great. However, there was one negative incident where the cleaner came into our room to ask us when we were checking out a day before we were scheduled to do so. Even though the review I left on Air BnB was mainly positive, because I mentioned this one negative fact, the host told the Air BnB community we had left the apartment in a mess and we should not be rented to. Strange that we have never had such problems in any cities in the world for the last thirty years or so. I am considering taking legal action against the host for defamation of character. What I do know is that Air BnB clearly has unscrupulous people like this that do not take valid criticism in their stride. Instead they lie to an international community of people to say you left the apartment in a mess and did not treat it well when the exact opposite is true and when additional items were left there at our expense for future guests. I will not be using Air BnB again in a hurry - I am happy for people to reply with valid points to criticism but not with lies and slander. If there really had been such problems, why were we not contacted immediately? Why were these supposed issues only raised after my review.