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I spent $15.00 on shipping and did not get my items for about 3 to 4 weeks. I am currently still waiting for the other half of my order to even ship. I love the low prices but it takes a really long time plus some of the clothes has pulls in them.
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A made a total of 3 orders with Sammydress. The first 2 orders went accordingly and I was...
I've bought some nice things I'm the past from sammydress and was one of the lucky ones to...
Dear esther,
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.
Would you mind to tell us your order number firstly so that we can check for you, please?
Once again, I want to restate our apology to the customer for their experience. We are responsible for this and we will work hard to resolve this issue for them and to prevent it from occuring again in the future.
We are going to reach out to apologize in a more personal way, and to offer an accommodation as thanks for bringing this issue to our attention.
Best Regards
Sammydress Customer Service