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I have been hosting with AIRBNB for 3 years and have had some good bookings, but the customer service for hosts is dreadful.
I always used to recieve money in my bank account 1 day after the payout date advised to me. I have now been waiting over 11 days for 4 payments- which as an agent, I need to forward to others- this is damaging my business reputation.
I have emailed 3 times and all I have received is an email thanking me for "reaching out to them"- no resolution to the problem
I am owed 3500€ and have a guest arriving today which will make the total I am owed more than 4800€- we run a small business and we cannot sustain this level of debt.
AIRBNB has been paid months in advance.
HAS THEIR SYSTEM BEEN HACKED AND PAYMENTS BEING DIVERTED?-
We are cancelling all future bookings with this company until we get payment of outstanding debts
Eryl H.'s review of Airbnb earned 10 Very Helpful votes
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