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Erin M.

Contributor Level

Total Points
174

2 Reviews by Erin

  • CellUnlocker.net

1/14/16

After getting the run around from cell phone providers, (no one could do anything for me), I got the recommendation for cellunlocker from both providers (telus and rogers). I tried it out and they originally said it could take up to 5 days. I got my unlock code instructions the very next day! It was excellent, easy and painless except for the US conversion to CDN dollars but that isn't their fault. I would certainly use them again and not waste the time in phone calls to providers. Thanks!

  • YellowPages.ca

11/5/14

The worst! I signed up for a free online listing and was immediately contacted the next morning for paid advertising pitch. I agreed, and I fulfilled my end by submitting photos, keywords etc. and we were to follow up and confirm before launch. The confirmation didn't happen and after many emails on my end, I gave up and let it go. My site was not listed. Then after a couple of months, I signed up for the free online listing again. Nothing happened. All of a sudden, 3 months later I get an invoice for the initial contract! I go online to see if my site is there and the bare bones are there. Basically the free listing and my logo. I call yp, and get the run around that they will find a resolution and definitely get back to me that Friday. (they don't) I get a call the next morning though, from the initial sales girl (Priscilla) acting like she doesn't know what happened and would I resend my pictures? I tell her no, I'll wait for my resolution call. Then the next month, I get another invoice! I go online, and miraculously my photos are online! Coincidence? They've been there all long? Yah right. I call again, and finally get put through to the director's voicemail with a promise of a return call within 48hrs. Again, nothing. Sent an email to the business outlining my issues, and nothing. Luckily, I haven't spent a dime and I will not be. This is such a poor outfit. Oh forgot to mention, I received a call from 411.ca. After my call into a director of yellowpages. Shane specifically said he was not affiliated with yellowpages, but guess what? They are. My warning? Be careful what you sign up for! Still not resolved almost 6 months later... I'm sure my next invoice will be arriving soon.

Tip for consumers:
Update: Sent registered letters to all 3 listed addresses with my complaints. First I received an urgent message from a/pay collections, then after another round of telephone tag, I received a very apologetic email (I asked to be contacted in writing only) reversing all charges and giving me free advertising until end of term (Aug 2015). Was very satisfied with this reply. But an extremely long and frustrating lead up to this resolution.

Erin Has Earned 14 Votes

Erin M.'s review of YellowPages.ca earned a Fraud Buster vote

Erin M.'s review of YellowPages.ca earned 13 Very Helpful votes

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