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It's impossible to get a real person when you have an issue.
I ordered a product to Canada and they first sent it to the US and then to Canada, which means that I had to pay RIDICULOUS customs charges AND the exchange rate. The customs charges were as much as the dress I ordered. Doesn't make any sense to order from ASOS if you're international. I've never been charged such massive customs charges on an international order.
Also, I ordered shoes that were just packaged in a plastic bag and got really banged up on delivery.
Erin B.'s review of ASOS earned 2 Very Helpful votes
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For no reason they just blocked my account and my card, trying to contact costumer support, they...
