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Hello I ordered a hat on December 4th and of course my money was taken and then two days later I got a email saying the hat was not there and to pick something different. So then I sent reply stating I was looking for that specfic hat and just wanted my money back. But now it's December 21st and I sent multiple emails asking for my money and still no response and still no refund. What made me so upset was that why allow me to buy a product that wasnt there. Never again will I use this website ever again
Erika R.'s review of Bonanza earned 6 Very Helpful votes
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Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.