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I don't know what's changed at zazzle, but it's a bad change. I ordered my wedding invitations from zazzle 4 years ago. Excellent service, on time delivery, beautiful product. So of course, zazzle was my first choice for ordering custom products for a work event. Worst decision ever. I chose express shipping to get the items on time, and to allow a buffer for any issues. No delivery on the expected day or the next. I was then told the products would be delivered Saturday. Not true. Customer service is NOT available until Monday, and UPS can't help me.
Erika B.'s review of Zazzle earned a Very Helpful vote
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Hi Erika. Thanks for your feedback. Unfortunately, the order number provided is not correct. Can you please provide us with your order number? Our hours of operation are Monday-Friday, not including any holidays from 6AM-6PM PST.