Having been referred here, I was hoping to get a good experience. Unfortunately it wasn't. I had my apt scheduled at 8am, sharp, as I was told if I was late I would be charged $50 if not on time. 8am came and went. About 8:15 two members of the staff leisurely walk in, not acknowledging me and the lady next to me. I decided to cancel my apt because my time is valuable as well. The desk person could only offer a half-handed explanation that she had to drop of her kids. With the plethora of dentists in this and other areas, I will choose someone else. I most certainly wasn't treated like I was a valued client, much less a new one.
Hi Eric – I’m sorry to hear that you didn’t get clear answers to your questions and didn’t have a good experience with one of our sales reps. If you have a moment to discuss further, you can reach me at rmoss@yodle.com or 212-542-5449 and I’ll look into the situation.
I also wanted to provide some additional context around our marketing program. We recommend to our clients that Yodle sets up a website for them because we have consistently found that our sites maximize conversion. However, we can direct traffic to a clients’ existing website if that’s what they prefer. We also set up tracking numbers so that our clients can monitor the ROI of their marketing program, but all calls are forwarded directly to their business phone number. Beyond this, Yodle also delivers solutions to small businesses for online reviews, offers, email marketing, mobile presence, etc., to help them find and keep customers.
If you have any additional questions, don’t hesitate to reach out.
Thank you, and best of luck,
Radley Moss, Director of Corporate Communications