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Eric T.

Contributor Level

Total Points
81

1 Review by Eric

  • Free1040TaxReturn

4/11/14

Ruuuuun! IRS NEEDS TO SHUT THIS SITE DOWN! Extremely horrible customer service. I accidentally skipped a question about my spouses information and they processed my return even with the required fields not being filled in. The state return was rejected, but the federal went through fine. The spousal information was in the federal section of the return and now I can't complete my state return because there's nowhere to put my spouses information on the state questionnaire. Contacted customer service with no response. They say 24 hour response time, but haven't responded in a week with the tax deadline approaching. Terrible experience!

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