Okay- I meant to do this a while ago. But I forgot and I promised I would. Picaboo was great to me. I decided that I wanted to make a photo book in order to propose to my now fiancé last August and I put in the order too late. I called Picaboo and they promised they would do anything they could to make sure that the book arrived on time for my proposal date. The book was rushed and arrived early! My soon to be wife loves the book and has it prominently displayed. The binding is great, the photos came out very well and the website was very easy to use! I realize upon looking here that there are a lot of negative reviews. But that was not at all my experience. If anyone from Picaboo is reading this... Thank you! You really helped me make an excellent memory that can be passed down :)