Eric S.

This company is really bad.
- Very important. This company is not a buy-off-the-rack company. You buy the item then you get phone calls about waist, length, etc. so getting the item within a couple days like most stores is not going to happen.
- Next, GOD forbid you give them any incorrect info. Good luck with the dress.
- Returns - Not gonna happen. You have to submit tickets, wait for responses, then they tell you to do everything over again and send to customer service and wait for a response. By that time your 7 days are up to return the item and they basically tell you tough luck.
- The dresses are nice but not worth the hassle.
- My issue was even after all the measuring, phone calls, etc. The dress was absolutely cut wrong. The right side had more material than the left. The seem down the back would not line up properly and the zipper would not close. I could understand if the dress was too short or too long, but unless you are the Hunchback of Notre Dame, the dress will not fit.
- Also, English is not their strongest suit.
- Save yourself time and trouble and go to a mall, store, or another on-line company, the dresses will cost about the same and if you have a problem with the item you can easily return it hassle-free, you won't get that at Dressale.

UPDATE:
06/19/2014 - After uploading the pictures of the dress, which is proven by their site ticket log, plus confirmation from their customer service department of receipt of pics a couple of weeks ago, now that I want a refund for the poorly made dress I get an email:

"Dear customer,
We have no history record of receiving your pics.
Sorry for that.
Gina"

Well, Gina, took a screen shot and have the e-mail replies, this company is HORRIBLE!