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The software that they use to walk you through the cover letter building process is very nicely done. Unfortunately, they lead you to believe that the service is initially free until you have spent all the time building your document. Once it is finished you realized that you are locked out of actually using it unless you sign up for a recurring payment of $40 per month, which they sneakily phrase as $10 per week. That idea that someone would pay $40 per month to store a resume or cover letter is just absurd with so many actually free alternatives. It's a shame to see an admittedly good product ruined by shading business practices.
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I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Dear Eric,
Thanks for your comments and we appreciate your feedback.
On our site our free account gives you the ability to try out our product to create resumes and cover letters, and to explore our templates, designs and text tuner samples. If you want to print a resume to bring to an interview, email your resume/cover letter, or download a professional looking resume then you do need a subscription. However we do offer the ability to download a FREE Plain Text format.
A monthly subscription to Resume Builder makes tailoring, customizing, and creating cover letters for every job that you will apply to. You can email, print and download unlimited resume and cover letters for your desired jobs and store it onto your computer. If you think a monthly subscription is not suitable for you, you can always cancel at any time. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings, if service is no longer needed.
If you have any questions regarding your subscription, our customer service team is available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-888-816-0576 or through live chat on our site. If you prefer you can send us an email to: customerservice@livecareer.com
Best Regards,
Livecareer