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Eric P.

Contributor Level

Total Points
94

1 Review by Eric

  • Everbuying.net

10/16/15

If you Look up my previous review of this site. Titles "just plain crap' you will see the beginning of my review, this is an update to how awful this site is. And to show that any response that this site posts to negative reviews, is just a show, and no resolution gets resolved.
So a quick re-cap. I ordered a smart watch from everbuying on 9/24/2015 that says clearly on the item description, that it "ships in 24 hours". 6 days later. I had not received a shipping conformation. So I send a customer service "ticket" to ask if it has been shipped, and why not if it hasn't. The website says tickets will be replied to in "24 HOURS" 6 days after I send my ticket in, and after I send in 2 more tickets. I finally get a reply. 6 DAYS! After the first ticket is sent. The reply states. Sorry for your inconvenience (notice every response begins with that in one form or another) but the Item has been back ordered and will need an extra 10-15 days to ship.
All fine and good. I decide to wait. After 22 days of waiting Still no response from them about it getting shipped. Etc I decide to post a review on this site, on 10/16/2015. (read first review) Saying how I will never use them again.
Now this review gets a response in 6 hours! Not the 6 days as stated before. The response to my review on here is Sorry for the frustration caused you. (again the same response basically that all negative reviews get from this site) they also sent me an email. Stating my item is ready to ship. Just confirm you still want to item,
So since I have paid for it. And waited this long, I still do want the item. I ordered it right? That means I want it. Why delay shipping any longer then it has been delayed already?
Within 30 mins of receiving that email from them I responded "yes ship my item asap. I still want it. So that was 4 days ago. And guess what NO shipping conformation. And my order is still being processed according to there website. So now we are on day 26 with no shipping ETA in sight, and shipping may take 10-25 days and that with no delays! So just quick math so far 26 days since order is placed. (that number will climb) and 10-25 days for shipping lets just for arguments sake say 15 days shipping. That is 41 days from order being placed and delivery. And that is only if it gets shipped today. And it only takes 15 days for delivery! Also I don't want anyone to be fooled by everbuyings speedy replies to negative reviews on this site. The replies by them are JUST A SHOW! If they were sorry for my frustration, they would of actually shipped my order by now!

Tip for consumers:
DO NOT USE EVERBUYING.NET

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear Eric,

Thank you so much for taking your time to post the review.

Recently it was our national holiday, the shipment and the reply for email may be delayed.
Your order is now well-prepared, we also sent you an email, please check it and inform us your decision.

Again, I am extremely sorry for the frustration this has caused you and hope that this will set things right.

Best Regards
Customer Service

Eric Has Earned 14 Votes

Eric P.'s review of Everbuying.net earned a Great Find vote

Eric P.'s review of Everbuying.net earned 11 Very Helpful votes

Eric P.'s review of Everbuying.net earned 2 Well Said votes

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