Erick P.’s Reviews of Freelancer & more

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Freelancing

2/11/16

As at all service, all looks fine when you post a job, you review the offerts and interview the freelancers to select the best one. All start when you hire a freelancer you have to configure the milestone, pay it and release it when you are satisfied with deliverables. Recently I hired a freelancer (USD600 project), and released a milestone payment, but it seems that the freelancer violated one of their rules and they closed his freelancer.com account, so before it, the freelancer told me he couldn't withdrawal the money from his account because Freelancer.com lock the transaction.

Now, I don't have the project and money neither, and the freelancer I hired couldn't withdrawal the money. So Freelancer.com has the money and doesn't refunded me the money.

I wrote them in a ticket ([#EJJ-767-*******]), but I don't have any answer yet.

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Thank you

Jielyn L. – Freelancer Rep Over a year old

Hi, Erick. We understand your frustration regarding this. Please understand that we do not have other intentions but for the sake of other users who are working honestly and professionally on the site. Kindly wait for further updates via ticket EJJ-767-71084. Thank you and we wish you good luck in your future projects.