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I've made about 4 purchases on wanelo and everytime I have to email them 2-3 times to find out whats going on with my order. When you first buy something, the order says it's processing. The processing always takes more than 10 days and won't ship until I email wanelo asking them if it has shipped yet. With my most recent purchase the processing part and preparing to ship part after i emailed them a couple times took a whole month until it actually started the shipping process. I don't know if anyone else has this problem but it's just annoying.
Erica N.'s review of Wanelo earned a Very Helpful vote
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This company call Wanelo is a fraudulent, I brought couplea of brand name bags from them since...
Hi Erica! Thanks for reaching out to us. I do agree waiting for information on orders can be a bit frustrating, and I apologize you had to experience on mulitple purchases as we work very hard to ensure stores on Wanelo ship their products out as quickly as possible. Either way, I will be sending you a private message for more info on your order so I can give you a real time status and we can have it resolved as quickly as possible.