This is my second time with Quibids customer service and I have to say both were very positive and pleasant. However, my experience today was just wonderful and informative. I am still unsure of some things but hopefully once the tutorial comes out I will have a stronger hold of it. If it wasn't for Tammie I would not have known about the tutorial coming out this summer. Despite my pessimism in not getting it still, I am glad to know I can reach out and ask for help and someone will be there to assist. BIG THANK YOU TO TAMMIE!