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Items not delivered in the time frame they said they would be (12-30days). My items were shipped almost two months ago (Jan 29) and I am still waiting. After contacting customer service they could neither tell me where my package was or if I'd ever get it. Only that "many factors can effect shipping time" and they could offer a 4% discount on my next order... 4%?! I will not be ordering from here again. I'm willing to wait but this is getting a little ridiculous...
Erica A.'s review of DressLily earned 6 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Erica A.,
Thank you for your valuable feedback.
Shipping time can be affected frequently.
We will email this customer soon and hopefully we could reach an agreement soon.
We are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com