ERCIN Y.

DO NOT BUY!
DON'T DO IT!

I paid for a dress, for my bridesmaid to wear, I told the DHGATE seller, once I receive i do like it I will buy another 2 for my bridesmaid. I CLEARLY stated in my emails 5 times I want chiffon material not satin. So what happens? I receive the dress in satin. Thank god i kept all the emails as evidence as they tried to tell me I never told them I want it in chiffon. They are pathetic and they do not understand, you can communicate with them, as they don't even understand English. So then I sent the dress back, and emailed them the tracking number, so they can track it as well as myself. 1 weeks later I tracked the parcel, and it was delivered, so when I emailed the seller, I asked for my refund. The seller said 'we have not received the dress yet' i AGAIN sent them evidence, that it had be delivered back to them. They told me to open a case, which I did, otherwise I would not be able get a refund back. Its now been 2 days I am still waiting for my refund (even though I sent the dress 4 weeks ago now), DH gate is a SCAM! I have kept all my evidence, all my emails from them, and they are liars! They only wanted to help, when I left them a BAD feedback for the seller, they called me straight away after the feedback, and said I should remove the feedback.
DO NOT ORDER!