I have been a several years customer for Vidal Pets, and prior to my latest transaction, found them to be a good company. However, I paid over $100 for product 2 months ago, and never received it. Sent 2 separate emails to the company with details of the order number, my customer number, amount paid and and received by them - no response at all to my requests. I wonder if this is no longer a legitimate business. AVOID.