We (everbuying and me) have history, unfortunately the only way that this company takes action is writing our cases in sites like this, I'm posted time ago, my agonic path with after sale service with a fail phone, now, I bought (yes I know, I did it again) a smartphone and after a month the battery has died, when I claim (to buy, not replace) for a new battery, they said that the phone is no longer in stock, and may be I have to buy a portable charger! What, I dammed to carry with a portable charger the rest of my life? So be careful with this company, their products have a poor quality and the after sale service (confirmed) is the worst service in the world.
Dear Enrique A.,
Thank you for your review. We are sincerely sorry for your problem. We stand behind every item we sell so the customer can contact us for the exchanged. If you cannot use the item, you can return the item to us to exchange the other one. Thank you for your understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com