Em W.

I shop amazon for many many things. I'm always amazed at what you can find. The prices are always lower than what you get in stores. Of course, you HAVE TO BE CAREFUL about third party sellers. I see reviews saying they are never shopping at amazon again because of a third party seller ripping them off. RESEARCH THE SELLERS and make sure you have contact information! I, fortunately, have never had a problem, and have bought plenty from third parties. But I'm always careful and hesitant. Amazon as a whole has great product, great prices, and great customer service. Especially from their own selection instead of third party. A buyer always has responsibility. It's the same with any website.
I have refunded things and never had a problem. I've gotten my money back quickly and without delay or problem.
If you're looking for something cheaper than what the price is in stores, chances are amazon has it. Great deals on books, dvds, blu-rays, and plenty of other things as well.

This company is horrible. Nice products, but the customer service is impossible. I sent out numerous emails, and questions on their forms inquiring about product and sizing. I got one response, very late, that did not answer my question. When I returned the product that was their mistake, I received the same mistake AGAIN. When I got through, they offered to resend it in the correct size, and pay for the shipping. When I received the third ring, it was the wrong size.

I have complained to the company and the response I got was they did everything in their power to satisfy me by giving me free shipping.

Sadly, if that's the best I can do, by hardly responding to any questions, before and after receiving the wrong products, I'm terribly disappointed. I can't believe a company can send out the wrong thing three times, and hardly even apologize.

Maybe if they offered a discount for having such a bad experience, they could've kept my business. However, after a month and no christmas present still for my girlfriend because of their poor service, I am returning the product and spending my money elsewhere.