Emma S.

Horrible customer service! I used to love this site. They used to stand behind their products and would offer a refunds if merchant did not fulfill as promised. I purchased a groupon but when tried to use the merchant could not honor so they told me to contact groupon for a refund. I explained the situation to customer rep but she insisted they did not do refunds even thought the groupon was not expired and merchant would not honor. Even worse, customer rep had a horrible attitude and when I asked if I could speak to someone else she hanged up the phone. Never doing business with this company again!