Emma D.’s Reviews of DressLink & more

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Women's Clothing

“I used to love this site because it's cheap and you...”

12/18/14

I used to love this site because it's cheap and you can find some cute things. However, things started going missing form my orders. When I confronted them they assured my they would send me replacements and/or a refund. Neither ever happened. I emailed them over four different times with no helpful response. The only time they contacted me was when I posted a terrible review but they still never gave me my $25 back. It's been over a year.

Tip for consumers:
Don't.

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Helpful (10)

Thank you

Sunny L. – DressLink Rep Over a year old

Dear, i am really sorry for the missing problem, could you please kindly contact sales@dresslink.com if you still have not receive the refund? Please do not worry, we will check the problem and give you a solution.
We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?
If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.

Have a nice day!
Sincerely,
Phoebe
Customer Service Department