Emily M.

I ordered a dress from this website and it took 31 days to be made and 4 or 5 days to be delivered which I was completely fine with. What I received I was not however. The dress did not come in the right color, I ordered dark navy blue and not royal blue. The boning in this dress is protruding unnaturally from the gown. There is a slit that goes from the waist of the gown down to the floor which was not described in any photo or write detail. Overall the gown looks like a cheap costume. I tried several times to fill out a dispute but would never allow me to attach any of the evidence like it wanted. The live chat ("highly recommended" they say) was very robotic because I used it 3 times in one night and received many of the same messages to do completely different things. I could never get a hold of anyone either over the phone. I spoke with the seller over messages about the dress and was told that I was past dues basically to return the dress even though I had been trying for weeks to return it. They also said that I needed to recheck the photo and that there WAS a slit in the dress. My dress order number is *******. Unless I'm blind there is no slit in the dress going from the waist to the floor. Even if there was it was not at all made clear in any photo they provided. Overall I have WASTED $140.00 on a something I will never wear. I would like not to be contacted be the company like I've seen in the other comments for the damage is done. I will be warning all those that I know to avoid this site for it is a SCAM.

P.S. Even if the website isn't at fault it should be aware of the numerous amount of fraudulent companies its letting distribute poor products through their site. I checked the seller as well before purchasing and it has a 99% positive feed back with good reviews. So who ever is out there saying that its the customers who are at fault should keep to themselves because I DID do all the necessary research for my dress and do not appreciate being told its my fault that my order was wrong.