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We purchased 3 faux fur vests (sized medium and large). On the model they fall below the waist. The vests would barely fit a child. THEY DO NOT FIT! It was awful. I am a small/medium and the large almost cut off my circulation and would not meet in the middle. Clearly it is a manufacturer, sizing issue. They would not accept a return for a refund. They offered store credit but why on earth would I want to buy more tiny clothes that don't fit. THIS IS A SCAM. Back away and never order from them. Also, this order took over a month to receive and now I wish it had never arrived. What a disappointment. Save yourself the trouble. I want my money back.
Emily M.'s review of DressLily earned 12 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Emily M
Thank you for notifying us of your complaint.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
We has followed your case and send email to you to solve this problem, could you kindly check your account then reply our email?
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Best Regards
Dresslily Customer Service