Emily f.

Tried to buy a dress I liked from likedtoknowit's instagram. It led me to Ideel- I had never heard of this site before. Ordered my dress--they gave me an expected delivery date... the dress never came. I tried to email them and I was supposed to get a response within 24 hours- no response. I used their chat system- they said they filed a claim and will get back to me within a week- never heard back. Tried to contact them via telephone (which is not listed anywhere on their website). Their number rings a few times then takes me to an answering machine. What kind of online company has an answering machine service?! Worst online company I have EVER had to deal with. It's a rip off & scam!