- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
ADOREME.com is THE worst online experience I EVER had. They dont have the products I ordered through the introductory offer. TAKE MY money $29.99, cancel the product order without advising me. They dont refund MY money from what they DIDNT have in stock b/c they cant properly manage THEIR website. I went to try and order another product, and don't have anything in stock. I tried to cancel the VIP Subscription. And NOW, make me forfeit $10 b/c you cant get your business together!
WORSE, they make me fill out three requests and then was directed to a 4 page questionnaire to get out of subscription.
HORRIBLE experience.
Do not ever shop through AdoreMe.com
Emilia A.'s review of Adore Me earned a Very Helpful vote
Emilia hasn’t received any thanks yous.
Emilia doesn’t have any fans yet.
Emilia isn’t following anybody yet.
Empty.
Hi Emilia,
Thank you for your review. We are terribly sorry to hear you had an unpleasant experience.
That being said, the standard procedure in case a product runs out of stock before the information is sent out to the warehouse is as follows: we send a voucher code that covers the price of any set on the website, as well as $10 store credit as an apology for this unexpected situation. In case the customer prefers a refund, we are more than happy to refund them in full. Indeed, if the customers choose to unsubscribe, they forfeit their store credit, however the $10 you mentioned was not charged on your credit card, it was a courtesy on our part.
That being said we apologize for any inconvenience we may have caused you.
Let us know of there is anything else we can do for you.
Best,
Adore Me
help@adoreme.com