Jennifer B.

Yes, I like rope and I cannot lie :) We generally order something new every month or other month and they are my go to place for quality goods. They are usually quick to respond to questions (if it is a busy time or holiday season, etc they may take longer to respond but I always get a response. If you are using yahoo, check your spam mail. My partner wasn't receiving any responses to inquiries and found they all ended up there!) They are a small company with a few employees so not some corporation and you receive an email from a "real" person. They also support the community. When I attended an event not too long ago, they had donated a basket of goodies for the auction and it brought in big bucks. Their website is really in depth on the different types of rope they offer (I wish they would bring back all the wood items they use to sell like custom floggers, canes, paddles and such. They had some really beautiful items but I heard from a friend that their main woodworker passed away which is why they now sell just rope :( Their prices are great, some of the best out there for the quality.

Yes, processing/shipping can be slow. If you are the type of person that wants to pick something off a shelf and go, then you will be disappointed in waiting. Everything is made to order or handmade per their website. It really depends on what you order I think on how fast you receive it. I've ordered jute and had it shipped in a couple days. Silk and Bamboo, about a week - 2 weeks later (which is standard) Hemp takes the longest but it says it will on their website. I've had items come super quick and others take about a month to arrive but in the end, I always receive it, know its made to my specifications and its perfect. Quality takes time IMHO. They take custom orders too and I have some really beautiful custom dyed rope that I gave to friends for Xmas last year and they loved it.

Overall, 4 stars (would give 4.5 if there was an option) in my book.

I get lost on Overstock and wind up always buying more than intended. The quality of the merchandise is great and there are really great deals to be had but sometimes you have to weed through outrageous pricing (based on other stores) to find them. I'm an O Rewards member so I get money back each purchase to use on other items which is cool. I really haven't been disappointed in anything Ive bought yet. I haven't had to return anything either but the wording on their website says it may wind up to be expensive to return something so I guess I should be lucky. I'm a really careful shopper and look at reviews, look at prices, etc etc before making any purchase. I like to know I am getting what I paid for.

Shipping has been free, fairly quick (be warned that if you are buying multiple items, it may come from different warehouses using different mailing services) and nothing has been damaged. I've bought small items, a head board, mattress topper, side table and other stuff and its all been great so far.

I like their Worldstock section too, some really pretty items there.

I just moved into a new home so I've been buying items through MyHabit for home decor, etc. I can't review their clothing, jewelry, etc but have been quite pleased with the items of home decor items I have ordered. It seems like each holiday they have a flash sale of large selection of items in all the categories at 80% off (and if you are a Amazon Prime member then you get a sneak peak 30 mins before everyone else) I've scored some major deals over Memorial Day weekend and this Fourth of July weekend. Items go quick during these flash sales and the quantities are limited. The quality of the items are very comparable (and sometimes even nicer) to items you would find at HomeGoods, TJMaxx, etc They buy from various vendors who only sell to retail so it would be difficult to find some of the items at my local stores. Their descriptions are pretty spot on, it notes dimensions, country of origin, etc I do wish theSy had more photos of the items and reviews would be nice too. A couple items I've bought hesitantly but was actually quite pleased once received. The shipping is super quick. I bought items on Thursday, they shipped Friday and showed up on my doorstep Sunday! Each description notes the shipping estimate so if it says "ready to ship in 1-3 days" it's going to be quick. If it says something about a couple weeks, I usually won't order unless it's something I really want. They do a good job on getting the items shipped quickly but the actual packaging could use some work. My Memorial Day weekend order of the 8 or so items ordered, 1 vase was broken. I contacted the customer service via chat (it seems to be outsourced overseas) to ask for a refund or replacement. They were super quick to look up my order, good English and comprehension of the situation, and since the item was sold out, all they could offer was a refund which went back into my Visa. Okay with me. No store credit, just a credit card refund which was better. Was on my account a few days later. After looking at the vase more, I was actually able to repair it with glue and angled on a shelf, you can't tell it was broken ;) My 4th of July order I just received today was disappointing as of the 5 items, 2 were broken beyond repair. No way of fixing them, one item seems to be in a million pieces. I just sent a chat and within 8 minutes they sent me a refund back to my Visa. Items were already out of stock since I ordered during the flash sale. Each time I spoke with the customer service via chat, I did offered to send photos of the damaged items and they said no need, just dispose of the items at my convenience.

Pros: great deals, great selection, lightening fast shipping, great customer service
Cons: items sell out quick, you only have a short amount of time to checkout before the item is released back to other members and their packaging needed some work

All in all, I would recommend them highly. You may end up with a broken item or two but they will offer a replacement (if they have it available) or a refund very quickly. Be sure to read the website carefully before placing an order, everything is spelled out in black and white.

Quick edit 7/6/15 - I contacted customer service via chat on 7/5/15 to let them know about the two broken items in my order. Saw that the refund to my credit card already posted to my account this morning 7/6/15! Turned around and ordered two different items on 7/5 figuring my credit would almost balance out the new order and one item already shipped and should be here by 7/8/15!