I ordered a turtle from them months ago. I called almost every day and very Rudley all he would say "it all depends on the turtle. They will be shipped next week" they kept telling me "next week" every time I called. I tired of waiting and called them and told them I just wanted a refund. Rudly he said "okay. Hang up and email." Then he ended the call. He never says buy or anything professionals should. After I emailed them they emailed me back and said "Yep. " never heard from them after. I check my balance in my bank account and about 3 weeks later they finally give me my refund. Never Oder from these people.