Thumbnail of user elricn

Elric N.

Contributor Level

Total Points
84

1 Review by Elric

  • DressLily

5/22/16

Update: customer service reached out to me and offered to refund me my order. For some reason, they refunded $56 when my order was for $58... not sure why, but at this point, I'm ok with this resolution.

All size are probably asian chart, and therefore all the things we ordered are way too small. They made me send pictures, recap all my orders, only to tell me it's my fault that it doesn't fit (adult XL doesn't fit my 13 year old boy...) and that they won't take the clothes back. I lost $58...
Don't buy from them, you will regret!

Thumbnail of user customerservicer1
CustomerService R. – DressLily Rep

Dear Elric N.

We regret all the inconvenience that this issue has caused you.
We offer the detailed measurement online, you need to check it before you place the order.
For more information, please check our email and reply to us.
Thank you for bringing the issue to our attention.

Best Regards
Dresslily Customer Service

Elric Has Earned 4 Votes

Elric N.'s review of DressLily earned 4 Very Helpful votes

Elric hasn’t received any thanks yous.

Elric doesn’t have any fans yet.

Elric isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user johannas201
2/7/24

Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....

Thumbnail of user cherylt988
12/18/23

I can't rate the products I purchased because I'M NEVER GETTING THEM! The tracking # they gave me...