Have had several incidences of trying to order items that are out of stock but the site allows you to place the order and go through the process until the very end. Never says it's out of stock, just doesn't go through. Called the 800 number to confirm whether in stock, told they are, place the order and THEN told they're out of stock. Also customer service have had major attitude problems. When shopping becomes a chore, I go where it isn't.