THIS SITE CREATE SCAM.@ first they ship ur order really fast. AFTER... they use your payment(money) for couple weeks "laundry your money". However: they will return ur payment, but your order "lost forever". Wanna play? Place order!
Thank you for taking the time to share your opinion here on SiteJabber. I am very sorry for any inconvenience you have experienced.
Please rest assured that our site is not a scam. It sounds like your package was unfortunately lost after it was shipped, which can happen from time to time. However, when this happens, we are happy to contact the shipping company on your behalf and look into the issue for you. It does take the shipping company 8 days to complete the investigation, but if the shipping company is unable to locate the missing package, members absolutely receive a full refund for the order they did not receive.
If you have any further concerns, or if I can help you with a specific order, please don't hesitate to send me a message here on SiteJabber.
Best,
Jason Faria
Director, Customer Service
el Has Earned 1 Vote
El P.'s review of Groupon earned a Very Helpful vote
Hi El,
Thank you for taking the time to share your opinion here on SiteJabber. I am very sorry for any inconvenience you have experienced.
Please rest assured that our site is not a scam. It sounds like your package was unfortunately lost after it was shipped, which can happen from time to time. However, when this happens, we are happy to contact the shipping company on your behalf and look into the issue for you. It does take the shipping company 8 days to complete the investigation, but if the shipping company is unable to locate the missing package, members absolutely receive a full refund for the order they did not receive.
If you have any further concerns, or if I can help you with a specific order, please don't hesitate to send me a message here on SiteJabber.
Best,
Jason Faria
Director, Customer Service