Elon A.

This is an amendment to my original complaint. I received a call from RENTTOOWN.ORG because they saw my review and they wanted to reach out to me to determine what happened. I called their customer service number and spoke to Bree. She was very kind and helpful.

In her message to me, she indicated that she had tried calling the number I listed, *******067, and it worked fine. I tried this morning and it worked fine. She also indicated that she was easily able to find the link for "contact us" when she examined the website. I checked again and did not have the same luck. I saw the "feedback" link for emailing feedback or cancelling subscriptions but there were no telephone numbers to be found. Bree also gave me a second valid number to customer service which is *******889.

Regardless, they are issuing me a full refund since I cancelled immediately after joining. My cancellation was due to the fact that there were not any listings in the areas I was looking to live in.

If you join this site, look for the areas that you want to live in. If they have good listings (larger cities), take advantage of what this site offers. If they do not have anything available, cancel immediately and save your cancellation email.

I officially retract my earlier complaint.
*********************************************************************************************
(earlier complaint)

This scam site deserves a - 5 star rating. I joined and cancelled within days of joining and they still charged my card the recurring fees. I called the telephone number on my bank statement, *******067, and got a message saying that this mailbox is not set up. I went back to the website to click on the "contact us" link only to discover that this link does not exist on their site. I did not discover this issue until a Saturday afternoon and when I called my bank, they refunded the charges but said that I needed to close my current debit card and get a new one. I now must wait 5 - 7 business days before I get my new card. It is clear that RENTTOOWN.ORG only wants your money and NOTHING else. AVOID THIS SCAMMER.