Elly D.

I ordered 2 bouquets of flowers and both arrived on time. However both looked ragged, broken and bruised. They were both a lot smaller than the image of the large version which I ordered.

Obviously they were both gifts and so it was really embarrassing for them but I did ask them to give me their honest opinions as it was the first time I had used Prestige Flowers. Then when they told me the state of the flowers they sent images. I was embarrassed because it looked like I'd used some cheap-$#*! outfit.

I was in contact with Prestige Flowers, providing pictures and they said they would refund for both bouquest.

I am currently dealing with someone call Ashleigh but since agreeing to a full refund over a month ago they are no longer answering emails or providing the refund.

Even though it doesn't say on your cart you will have to pay custom charges. Mine was half the price of my purchase so the whole lot turned out to be much more expensive than buying froma UK online outlet.