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Ellie L.

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1 Review by Ellie

Zazzle

  • Zazzle

“I ordered from them about a month ago now”
5/21/13

I ordered from them about a month ago now. Firstly, their lowest shipping option doesn't have track and trace. I figured due to safety and customer value most companies would actually trace their packages even with the lowest shipping option - it IS 2013 after all. Secondly, when inquiring about my package I got a generic copy/paste after waiting 2 days. Really bad customer service to me, if I made someone wait 2 days then I'd atleast write them a response, not just paste them something.
Still not recieved my package, but I'm starting to genuinely wonder if it will even come - no tracking, no clue.
If it doesn't show up in another week I'll likely petition for my money back. Will not order from Zazzle again, even if they're the last company on earth.
EDIT; I'd have given them 0 stars if I could.

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