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El S.

1
Level 1 Contributor

Contributor Level

Total Points
359

2 Reviews by El

  • LampsPlus

2/22/22

Placed an order on Dec 26. Card was charged $260. Lamp was supposed to arrive 1/5. Card was charged again when order was updated to 2/7 deliver. Card was charged AGAIN 1/23 and STILL NO LAMP! I hate this company. I will never order from the again. Was charged 3 times for no lamp and it's going on TWO MONTHS after order. Don't bother. I'd also question these positive reviews on here. FAKE. Check out all the complaints on the BBB website. Terrible!

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Service D. – LampsPlus Rep

Hello - We are very sorry to hear that your order is experiencing delays. Rest assured we are more than happy to assist you in resolving this matter. Due to shipping container shortages and transit delays during this time, some of our vendors are experiencing longer than normal shipping delays and restocks. Also, for our Giclee items, they are hand built to order, which does take slightly longer to ship out. For orders that are delayed they will create pending authorizations every 14 business days until the item has shipped out. Once shipped then the order will charge, it does not charge before the order ships out; we do apologize for the confusion. After reviewing your order we do see that the order has entered within the final stage of fulfillment and will be shipping out shortly. Once shipped you will receive an email shipped notice with tracking. We do apologize for any inconvenience this delay has caused and thank you for your patience while we work the vendor to fulfill your order.

  • RoseWholesale

11/8/14

Stay... away... I ordered what APPEARED to be a sweater, a long coat, a hand bag, and 2 shirts over a month ago. It said that ALL items were shipped. Only the bag and the 'sweater' showed up about a month later. The bag smelled up my whole house with this plastic, chemical smell, I had to put it outside to air it out! The 'Sweater' was not a sweater at all, but a polyester, half assed sewn piece of GARBAGE!. I immediately put it in the goodwill bag! I spent almost 100 dollars on the items! Walmart quality is better! If you like wasting your money for CRAP! Then to on this site. Also; you're ordering from CHINA. Interestingly enough... my card was used fraudulently a few days later for other internet purchases. I had to cancel my card. I've NEVER had this problem. Ever. Seems a little suspicous to me... Don't do it..

Tip for consumers:
Do Not Do It!!!

Service
Value
Shipping
Returns
Quality
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CustomerService R. – RoseWholesale Rep

We are so sorry for your problem and we have send you the solution to your email. Please check it and then wish your quick reply.
We did not live up to our own expectations and want to say how very sorry we are.

El Has Earned 39 Votes

El S.'s review of RoseWholesale earned 14 Very Helpful votes

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Thumbnail of user jillm1155
4/12/24

Shipping is too expensive

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4/11/24

Items are difficult to order from canada