I'm just out of words! After writing them the 1st time i got few of the things delivered, they have asked me for pictures for proof, like they dont already know what a LOW quality crap they sell! By he time i found time to take pictures and download them, they have closed my case! So i still have 3-4 items that i never recieved or got a refund on, and the rest garbage i can't find no one to get am RMA! They dont even have a legit phone number... what was i thinking ordering from China((( STAY AWAY FROM THIS SCAMMERS! I'm going to report them to my bank and see if i can get a refund through my bank!
Dear Elle A.
Thank you for your important feedback and for letting us about your experience with us.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Kind regards,
Rosewholesale Customer Service