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ella s.

Contributor Level

Total Points
172

2 Reviews by ella

  • Rotita

5/30/16

I placed my order a month ago and haven't received my item. I emailed them and they asked me to wait 2-3 more weeks! If i need to wait two months to receive an order, then, sorry, I won't be placing any order with you.

When I track my order number, I don't get any updates since May 9th. Rotita.com told me that I have to contact Canada post to see if my order got here.
It is not my responsibility to contact Canada post to see if my order arrived. It is yours!

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Rotita R. – Rotita Rep

Hi Ella,
First of all, sorry for any inconvenience that it may bring. We have sent your order in the time frame we promised, 1-4 working days.
It's sent by post office 4 weeks ago, track number is RH297850944CN, but the Canada post didn't offer any delivery info, so please contact the local post office and check if your order arrived.

  • Banggood

3/27/16

I order an item about two months ago. When I was to pay, I missed a digit of my credit card so I tried again. Imagine my surprise when I saw my credit card charged twice and the order placed twice! I emailed them several times, but... nothing. I haven't received my order or money back for the duplicate charge. The web-site says i should receive my order in 8-20 business days. There are serious web-sites out there, but this one is not. DO NOT order from banggood.com. They are scammers.

A few weeks after I posted my review and I still haven't received my order or refund!

Another few more weeks passed and I finally received my order.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear ella s., we are sorry to hear you haven't received your order and your credit card was charged twice. Could you please tell us your order number? We would like to have a check on this matter for you.

Sorry for all the trouble caused.

ella Has Earned 12 Votes

Ella S.'s review of Banggood earned a Fraud Buster vote

Ella S.'s review of Banggood earned 5 Very Helpful votes

Ella S.'s review of Rotita earned 6 Very Helpful votes

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