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Eliza O.

Contributor Level

Total Points
93

1 Review by Eliza

  • Uber

11/9/15

UBER Warning!
BE WARNED! UNAUTHORISED CHARGE TO CREDIT CARD! We did a quote for a trip in Brisbane $35! When we booked they ADDED $50 EXTRA to the bill without advising us. The charge just went straight to our Credit Card. So a $35 trip was charged at $95... $45 for the trip (higher than quoted) $50 surge charge. NO phone number to call so we emailed them and they said SORRY NO REFUND! They can charge anything they want to your credit card. They call it a SUrge Charge... a charge they can add when they are busy. They say they tell you but the drive avoided the question when asked what the cost would be... Its such a pity as it would be an awesome service but you cant be sure what they will charge. JUSt BE WARNED!

Eliza Has Earned 13 Votes

Eliza O.'s review of Uber earned a Fraud Buster vote

Eliza O.'s review of Uber earned 12 Very Helpful votes

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