Elizabeth W.

Bought the $25 first-time outfit deal, was automatically signed up for a "VIP Membership" with no indication as to what that actually entailed. Found out later, after their emails had been routed to spam and money had been withdrawn from my account WITHOUT MY CONSENT that the "VIP Membership" was actually a "credit" where they take $49.95 out of your bank account and credit it to their site so you can spend $50 on athletic equipment that turned out to be pretty mediocre quality, especially considering the unbelievable prices.

Tried to call several times to cancel, was told the service line was closed. Finally got through and the service line was a flipping robot. If you're going to route me to a robot that tries to sell me a million things before I can cancel my account, why do you even have hours for your line?

In the end, I was able to cancel my account and get a refund for the amount they essentially stole from me. Too bad it was after my payment for a medical bill was bounced (It's $50/month and that $50 was taken by Fabletics before the hospital did their automatic withdrawal). That might sound a bit tight to some, but I'm paying insane student loans, and every penny counts. The $25 outfit was a treat to myself as I needed new workout clothes, but I sure did learn my lesson.

Kate Hudson should think twice and learn more about the structure of her own business before she goes around putting her name all over it.