It took them 3 weeks to process and send my order. When it finally arrived, even though I ordered a size larger, based on their chart, ALL items were STILL too small. To send the items back will cost as much as I paid. Guess I'm either donating them to goodwill or selling them online. The material the items are made out of is cheap and will not stand up to more than a few times wearing them.
Greetings! Thanks for your order in our website. So sorry for all the troubles. Here is a link of the return policy: http://www.jollychic.com/return-policy-a42.html. You can return the items back by USPS (Post Mail) which is economical for you. Also we have detailed size for each item in size guide; you can check It first before ordering. The following is the returning address:
Customer Service Department
Address in China: 3F NO. 1 Building, 2# Xiangmao Road, Gongshu District, Hangzhou, Zhejiang Province, P. R. China (310000)
Phone Number: (86-571)87209378
Anything else needs help, please feel free to email to after-sale@jollychic.com or contact with our 7*24 hours live chat.
Look forward to your reply.
Best wishes!
Jollychic Customer Service Team