Elizabeth R.

Last sunday evening, a little after 9 I made an error and clicked on order button instead of the edit button as intended. The edit button, just above the place the order button is so tiny and in gray whereas the place the order button is 200 times the size in Red. I called immediately but they had closed. I next sent them a message telling them I made an error and passed the incorrect button, thinking they would see it as soon as they opened. I called at 9 A. M to confirm and was told the shipment was already in progress and could not be cancelled. Do they have elves working at night? When I think of it, I have had problems with at least 1/2 of the orders placed. It is a great wasteof my time and I now see that others have had the same problems. Enlightening.

You need to be very careful if you want to buy. Better not. They say Free Shipping but it is only one way. To return, YOU MUST PAY THE FREIGHT They showed a pillow that appeared to be a luminous teal. The it arrived it was dull, matte and NAVY blue. When I called them to make a return. They were not helpful. I said that the picture they posted was nothing like what they sent. They finally agreed. And gave me a return #. I made an appt. With Fedesx 3 appointments. S and was given pick up dates for Thursday, the, n Friday and now Monday. T I was here all 3 days and they never came. They did not ring MY bell.
Their policy is to make deliveries first and then maybe pick up returns, maybe. Or Never.

I will unsubscribe and never do business with them aver again. They are scam artists.