I have been contemplating buying some different things from Ideeli.com but after reading all of the reviews I am definitely not going to spend my money on a product that I am not certain I will ever receive. I find it unacceptable to have that many customers unsatisfied with your business.
Hi Elizabeth: We have made great strides in customer support, especially with shipping policies, in the past year. We welcome all feedback. We make it a point to respond to all inquiries and suggestions, as is noted in all of the comments featured here, and our customer satisfaction has visibly improved as a result. Feel free to reach out to us with any specific questions, and we'll be more than happy to answer them for you. Thanks for reaching out to us, your comments are greatly appreciated.
Jason Faria
Customer Service Manager
Ideeli, Inc.
Elizabeth Has Earned 3 Votes
Elizabeth J.'s review of Groupon earned 3 Very Helpful votes
Hi Elizabeth: We have made great strides in customer support, especially with shipping policies, in the past year. We welcome all feedback. We make it a point to respond to all inquiries and suggestions, as is noted in all of the comments featured here, and our customer satisfaction has visibly improved as a result. Feel free to reach out to us with any specific questions, and we'll be more than happy to answer them for you. Thanks for reaching out to us, your comments are greatly appreciated.
Jason Faria
Customer Service Manager
Ideeli, Inc.