elizabeth b.

I have been a subscriber for over a year now, and I have ordered ten pairs of shoes. The shoes are always made of synthetic materials, but they are pretty well made and all of my shoes have lasted for at least one season of wear, most are still in pretty good shape even after almost a year of wearing them. I did receive a pair of boots that I thought looked very cheap and I should have returned them but did not get around to doing so. So I cannot say to much about the return policy as I have not yet returned anything.
One of the things I really like about the website is the wide selection of shoes, they have all the latest trends. It is not hard to find something I like every month.
Another perk of being a member is that you can earn points for your purchases and even more if you submit reviews. Then you can redeem them for free merchandise or sometimes a percentage off of your order. For example: on my last order I had enough points to recieive 40% off my order, not bad! Another time I chose a free bracelet with my points.
I would recommend trying Justfab it is an inexpensive way to get all the latest trends in shoes. As long as the consumer understands that they must cancel by the 5th of every month their should not be any credit card discrepancies. I have never been charged for anything I did not order except the one time I forgot to cancil by the 5th and was charged 39.95 which was applied to my account as a store credit. At least if you forget, you still get a pair of shoes so it's not that bad.
I have read in othe reviews that it is difficult to cancel membership I cannot comment on this since I am still a member, I hope this is not the norm nor an issue for me when I cancel.

I was drawn to ericdress.com by the beautiful and very fashionable clothing (and shoes) offered at great prices.The beautiful pictures drew me in and I couldn't wait to place my first order. I purchased shoes and three adorable bracelets. My order came to about 73.00 dollars usd. The money was quickly taken from my account. I waited 20 days before I finally asked why had my items not yet been shipped. I was told (via email) that the shoes were out of stock and would I please be patient and select something else. When were they planning on telling me this? Who knows!
Anyway, I selected another pair of shoes which were less expensive so I chose a couple more items of super cute jewelry and said just credit me the remaining six bucks. Once again I waited and waited. I was told by my so called "exclusive customer representative" to just be patient. So I trusted her and patiently waited as instructed. Nothing happened in fact on my account page with them it said they were awaiting payment but they already received my payment IN FULL for all of the items on my account. Well, once again I spoke to my customer rep and she ignored all my questions regarding the hold up and why does my order say awaiting payment? Instead, she said not to worry, that ALL of my items have been shipped via EMS and to (yeah you guessed it) "BE PATIENT". By now I am extremely worried that this company is not legit!
Finally over a month and a half later a small package arrives and of course the shoes and additional jewelry were not there. This is what I got for about 63 dollars: I received the three "adorable" bracelets... only they were anything but that. The packaging was shoddy thus one item arrived broken. Another bracelet was valued as being worth much, much, more then the great price they were asking, I think they valued it as being worth about fifty, or sixty bucks. It is literally dollar store junk! Truly unbelievable! The third bracelet was only 1.99 and strangely it WAS actually worth the two bucks I spent on it.
So, once again I emailed my customer rep and explained how I was missing 25.37 in merchandise and would they please immediately refund me, or send me a tracking number. I also mentioned the broken bracelet and asked if they could send another one. My rep emailed me back asking me to please send pics, and or video of the broken bracelet so they could go from there. I could not believe it, she did not even mention sending or refunding the missing shoes and jewelry, not a word about it! I have tried "being patient", and I have tried explaining that they owe me merchandise but this has all fallen on deaf ears!
This company is based in China and I do not know if I will ever get my money back. But I want to let as many people know as possible that ericdress.com are at best extremely incompetent, and uneducated in the ways we here in the states conduct business. Needless to say, I am pretty sure that I am giving them to much credit. I think they are more likely outright thieves. Please, please, buyer beware! Do not put yourself through the anguish. I wish I had done my research, then I might not have fallen for the pretty pictures and the too good to be true prices.