Elisha R.

Never do business with a company that refuses to post a phone number for you to call for support. Do your research, if you have an issue you are forced to email them or post in the forums, there is NO PHONE NUMBER you can call for help. Plus, don't post anything in the discussion forums that is even slightly negative towards Etsy or they will close your account unannounced (which is what happened to me). It doesn't matter if you have an order pending with a shop, your account is deleted and there is no trace of you on their site. My mother went to open a shop to sell some of her pottery about a week after my account was closed (she had no clue what had happened to me). She was charged listing fees for all of the items and then Etsy closed her shop not even 24 hours later. I guess I had once logged into my account from her computer and Etsy saw her IP address was connected to me so they refused her service, but they refused to refund her money for all of her listing fees... even though they closed her shop less than 24 hours later! This company is very crooked and will not help you in any way! STAY AWAY!