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Elise P.

Contributor Level

Total Points
161

2 Reviews by Elise

  • CanvasPeople

12/10/19
Verified site experience
Reason I chose this product:

Christmas gift!

  • NoMoreRack

11/4/13

Placed an order on 10/12/13 I ordered 2 different items. One item came in 2 days after I placed the order. I was very impressed. I was waiting for the other item to come in and decided to check my order status. It was there but under processing. I sent NOMORERACK an email and all of the sudden a tracking number comes up. 5 days later my merchandise has not moved. So I start to chat with someone from the company. Well my order was canceled on November 1st. I asked by who she said the company that is selling it. I also had her check on my other orders well one order I ordered 2 of the items received one and it takes 3-5 business days for the business to get back to NOMORERACK. I also asked about something else I ordered. (stupid me was very happy with the first order coming so fast I got excited and ordered more) and she said the company canceled my other order, and again it takes 3-5 business days to get my money back. I want to know why I wasn't told/emailed that my order was canceled in the first place. Sometimes something that looks and sounds too good is not good at all. STAY AWAY PEOPLE! STAY AWAY!

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Vincent D. – NoMoreRack Rep

Hi Elise P.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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Please make certain the hanger is on the top of the picture please, thanks.

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4/24/24

I love canvas people! I have canvases all around my house of my loved ones!